How to produce effective legal information – Tip #3

Better Information Tips

Tip #3: Website and other digital formats must meet appropriate usability and accessibility guidelines

In order to be effective, online legal information should be accessible and easy to use for all users. Good website design can make a huge difference to getting your information across to readers.

Online legal information needs to not only be visually appealing, but it needs to be accessible to all users, and here’s how you can achieve that:

  • Make sure your website is accessible for users with a wide range of disabilities (WCAG 2.0 Level AA standards)
  • Make your website easy to navigate by using clear menus and obvious search tools
  • Ensure your website is supported across all browsers, including Chrome, Explorer, Firefox and Safari
  • Ensure that information can be searched for and accessed easily on all delivery platforms, including mobile and tablet formats
  • Produce information in HTML formats rather than PDFs – this ensures they are searchable by users through external search engines

If you are developing a new website, evaluation of the usability of the site should be conducted through all stages of development, not just at the end.

Here are some useful resources to help you with usability:

See the Better Information section of our website for the full list of guidelines and resources available to help you implement them.

This page was last updated on October 03, 2016