What is “design thinking”, and how can it improve access to justice? In this two hour workshop, Kate Goodwin from Paper Giant will explain what design thinking is, how it has transformed product and service innovation in commercial organisations, and how it can be applied to the legal sector. Through a series of hands-on activities, she will help you understand the process of design thinking, and demonstrate how it can help your organisation provide more useful, more accessible, more targeted, and more strategic legal resources.
Please note: This event is now booked out. However, you are welcome to register and join the waiting list.
About the presenter
Kate Goodwin has over 14 years’ experience designing services for justice, government, not-for-profits, banking and insurance, and small business. She collaborates with organisations to apply research insights and strategic design thinking to inform product and service development and implementation. She is the Experience Design and Strategy Lead at Paper Giant, a consultancy that works with the community legal sector to improve access to legal information. Prior to joining Paper Giant she was a lead designer on the NSW Department of Justice’s Audio Visual Links project from 2015-2017, collaborating closely with justice agencies and applying human-centred design methodologies to build a communications platform for enabling better access to justice.