FineFixer was developed through the Access to Justice Through Technology Challenge, a partnership between the Centre for Innovative Justice, the RMIT Fastrack Innovation Program, Victoria Legal Aid and the community legal sector.
FineFixer aims to help users understand their fines and get the assistance they require. The tool will engage users who identify as having a legal problem in relation to a fine or infringement, help them to identify whether their situation makes them eligible for special circumstances, and offer personalised information and processes to resolve the issue. This information is tailored to the user based upon responses to a series of questions. The tool will be designed to assist users to act on fines and infringements earlier, and more efficiently.