The 5 design principles of access to justice

A few months ag, Simon Goodrich, co-founder of Portable, brought together a group of Access to Justice sector leaders to provide input into the design principles that need to be considered when designing digital tools that improve access to justice.

Among those who attended was the late Dr Hugh McDonald, Director of Research at VLF who championed access to justice issues throughout his distinguished career.  

The Principles

The principles aim to assist the sector when designing, building, funding, or implementing digital tools to improve access to justice. They’re primarily aimed at people working on direct-to-consumer and client-facing services, but can also be used by people who evaluate, commission or fund these services.  The group defined the principles as –

• start with people
• build trust through transparency and accountability
• design for fairness, equity and inclusion
• provide actionable guidance
• use technology purposefully.

For more information, visit Access to Justice - Principles

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