Culturally appropriate service design and delivery

Much access to justice research has reinforced that one size of service design rarely fits all, particularly for First Nations peoples. This session presents perspectives on getting it right for culturally diverse communities.

Speakers

Lee-Anne Carter, Statewide Community Justice Program Leader, Victorian Aboriginal Legal Service

Karen Drake, Associate Professor and Associate Dean (Students), Osgoode Hall Law School, York University

Mihiata Pirini, Law lecturer, University of Otago

Facilitated by Melanie Schwartz, Associate Professor, Faculty of Law and Justice, UNSW Sydney

Culturally appropriate service design and delivery

Much access to justice research has reinforced that one size of service design rarely fits all, particularly for First Nations peoples. This session presents perspectives on getting it right for culturally diverse communities.

Video

New research explores what works to meet people’s legal needs

Measure for Measure: A People‑Centred Approach to Tailoring Justice, provides an important snapshot and analysis of what works to move the needle in accessing and providing justice.

Victoria Law Foundation
Victoria Law Foundation