The Price is Wrong! Gouging, Shrinkflation and Consumer Law

Tim Stargatt has worked extensively in the Commonwealth and Victorian Governments, developing and implementing policy, legislation, and regulation, across the industrial relations, consumer, competition, and Attorney-General portfolios.

Tim joined Consumer Affairs Victoria as General Manager, Regulatory Strategy in June 2025 where he oversees CAV’s taskforces, including the Renting Taskforce, Underquoting Taskforce, and the new Fair Fuel Taskforce, as well as CAV’s regulatory strategy, priorities, and programs.

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Erin Turner is the CEO of the Consumer Policy Research Centre, a thinktank that champions ideas to make markets fairer for Australians. She is agraduate of the Australian Institute of Company Directors and a board member ofthe Australian Financial Complaints Authority (AFCA) and Way Forward.

Erin is the Chair of ARC Justice, the community legal centre in Central and Northern Victoria, which includes her hometown Shepparton on beautiful Yorta Yorta Country.

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With over 20 years’ experience across banking, finance and community services, Joshua Barnes brings a rare blend of commercial expertise and person-centred support to his work as a Senior Financial Counsellor at Meli.

Joshua is particularly passionate about early intervention and financial education for young people, with a focus on preventing debt-related harm linked to high-interest lending, buy now pay later products, and lifestyle-driven credit use. His mission is to equip individuals with the knowledge and confidence to make informed financial decisions and build sustainable financial futures.

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