Ray experienced bill shock after some home maintenance and is struggling with the issue due to financial hardship. Managing unexpected bills is a common everyday legal problem. Ray shares how he may have to get a loan to pay for the increased expense.
The impact of everyday legal issues
Five Victorians share their experience of everyday legal problems, the impact on their lives, the help that was available and if the issue was resolved
Topics
Webinars, workshops, forums and public events to support engagement with the justice system.
Resources
When her husband passed away, Debbie was left with a large debt to pay back. Managing debt is a common everyday legal problem. Debbie shares how with local legal assistance, she was able to reduce the amount owed and resolve the issue.
Young apprentice Ruby wasn’t receiving pay slips from her employer. Understanding your rights is a common everyday legal problem. Ruby shares how timely advice from multiple sources, helped to navigate the legal issues.
While supporting her daughter through a liver transplant, Monique was unable to vote and received a fine. Managing fines is a common everyday legal problem. Unable to pay the fine, Monique shares how she resolved this issue with local legal assistance.
Related
Webinars, workshops, forums and public events to support engagement with the justice system.
As an expansive and rich dataset, we can focus on the needs and capability of specific groups and characteristics to learn more about the law in people's lives.

As an expansive and rich dataset, we can focus on the needs and capability of specific groups and characteristics to learn more about the law in people's lives.

Our legal capability measures that can be used to form policy insights is central to our research.

Our legal capability measures that can be used to form policy insights is central to our research.

The PULS is a first-of-its-kind in the world and represents a significant development in this kind of research.

The PULS is a first-of-its-kind in the world and represents a significant development in this kind of research.

Latest news
This year people across Victoria recognised legal issues in their everyday life, found expert help and understood more about how to take the next step.

Victorian Law Week (18–24 May 2026) brings together community organisations, legal services and government agencies to help Victorians understand their rights and find help when they need it.
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Measure for Measure: A People‑Centred Approach to Tailoring Justice, provides an important snapshot and analysis of what works to move the needle in accessing and providing justice.

New research explores what works to meet people’s legal needs
Measure for Measure: A People‑Centred Approach to Tailoring Justice, provides an important snapshot and analysis of what works to move the needle in accessing and providing justice.